We hope you are in love with your hair and accessories, but if for any reason you are not happy you can contact us on the form below and we will do all we can to help. Please remember, if aftercare is not adhered to properly this will invalidate any refunds or discounts. We aim to respond within 24 hours, but it is usually sooner – please remember we also run a busy salon so cannot deal with customer support issues over the phone, and using the form will ensure your issue is dealt with in the quickest way.